Returns

Need to return a part? Here is what to expect.

Returns must be started within 7 days of receiving your order. Items need to be unused, in their original packaging, and accompanied by proof of purchase — items damaged from improper use or installation are not eligible. Some products, such as custom orders or certain electronic components, may be excluded from returns; this will be noted on the product page.

To start a return, contact our support team with your order number and the reason for the return. We will guide you through the rest, including return shipping instructions. Unless the item is defective, return shipping costs are the customer’s responsibility.

Once we receive a returned item, inspection takes up to 5 business days, and we will email you the outcome.

Questions? Call us on 060 982 8959 or 065 000 7821, or contact us here.

For delivery timelines and order cancellations, see our Delivery and Return Policy.